Reactive 24/7 Service

In an emergency situation it is imperative for a customer to have confidence that their problem will generate a swift reaction from their maintenance provider. We understand the importance of providing a responsive and communicative help desk which is key to be able to deliver the quality service required by a customer.

We operate a Customer Service Centre offering:

  • 24 hour, 365 days per year service
  • Computerised logging facility
  • Local call rates
  • Access to mobile skilled engineers
  • Lone worker monitoring

    • All calls are handled by professional personnel specifically recruited for their customer care skills and trained to provide a high level of service to both our customers and our engineers.